Town of Westbrook
Web Survey
1.
Which of the following best describes the type of web visitor that you are? (Check all that apply)
Resident
Non-Resident
Town Employee
2. How often do you visit the web site?
Several Times a Day
Daily
Weekly
Monthly
A Few Times a Year
This is my first visit
3. How do you typically arrive at the website?
It's one of my favorite places/bookmarks
It's the default site on my browser
From the Connecticut state home page (CT.gov)
The address was on a brochure/form/guidebook or other publication
I was referred to it by a Town of Westbrook employee
By word of mouth/referral from someone other than a Town of Westbrook employee
From a search engine
From a link on another web site
4. Why do you visit the web site? (Check all that apply)
For recreational information
For information specific to the town/area
For information on a specific program/office
For news and updates
To view the calendar of events
For research information/publications/GIS data
To obtain laws/regulations
To download application/registration forms
Looking for employment information
To find volunteer/internship opportunities
For School Research
General interest/browsing
5. Which of the following do you use to find information on the web site?
Browse the website via menus
Search
Featured Links
6. Have you been able to find the information you're looking for?
Always
Often
Sometimes
Rarely
Never
7. Was the content of the website easy to understand?
Completely Agree
Strongly Agree
Agree
Disagree
Strongly Disagree
Completely Disagree
8. Was the level of technical terms used appropriate?
Completely Agree
Strongly Agree
Agree
Disagree
Strongly Disagree
Completely Disagree
9. Was the number of and use of abbreviations and/or acronyms appropriate?
Completely Agree
Strongly Agree
Agree
Disagree
Strongly Disagree
Completely Disagree
10. Was the information provided timely and up to date?
Completely Agree
Strongly Agree
Agree
Disagree
Strongly Disagree
Completely Disagree
11. Is the site visually appealing?
Completely Agree
Strongly Agree
Agree
Disagree
Strongly Disagree
Completely Disagree
12. Was the site easy to navigate?
Completely Agree
Strongly Agree
Agree
Disagree
Strongly Disagree
Completely Disagree
13. Do you have any comments or suggestions about our website you would like to share?
14. Please enter your contact information, so we may reach you if we have questions regarding your comments:
Thank you so much for taking the time to complete this survey.