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Social Services
Current News:
- We do have a LIMITED number of at-home COVID test kits for those in need. Test kits will only to be given out to those who have had a known exposure, or are feeling symptomatic. Please call us for more information/ to schedule pick-up.
- Energy Assistance Season Has Begun: The Community Renewal Team (CRT) processes applications for the Connecticut Energy Assistance Program (CEAP) and the Contingency Heating Assistance Program (CHAP). These programs provide financial assistance for your primary source of heat. The total income and assets for your household must not exceed the income/asset limits for the program. Westbrook Soical Services is an intake site. For questions on this program or to schedule an appointment call Westbrook Social Services at 860-399-3090.
- Eviction Prevention Resources for Renters and Owners Hardships from the COVID-19 pandemic continue to be felt across the economy. The federal eviction moratorium expires on July 31st. The Consumer Financial Protection Bureau (CFPB), Federal Housing Finance Agency (FHFA), Department of Veteran Affairs (VA), and U.S. Department of Housing and Urban Development (HUD) partnered on a housing assistance website to help homeowners and renters during the coronavirus pandemic. CLICK HERE FOR THE WEBSITE In Addition, The U.S. Interagency Council on Homelessness has developed a Step-by-Step Guide for renters that are at risk of eviction. You can find the U.S. Interagency Council on Homelessness (USICH) guide at the following link https://www.usich.gov/tools-for-action/at-risk-of-eviction-help-is-available/
- For those in need of assistance with unemployment claims:
The DOL announced new phones numbers for this type of assistance:*Hours of operation are 8:30 AM to 4:30 PM, Monday through Friday. 860-967-0493 203-941-6868 Toll Free: 800-956-3294
- Online Purchasing of Food with SNAP Benefits: Click here
for information/ FAQs.
- Pet Food Pantry:
Westbrook Social Services has received donations of cat and dog food to help you care for your pets. If you are low-income and need help with dog and cat food, please reach out to us!
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Our Mission:
The Town of Westbrook Social Services Department develops and maintains a coordinated system of social services for the residents of the Town of Westbrook, Ct.
Our staff provides advocacy, information, referral and support services to adults, families, elderly and disabled residents.
The Department serves as a key link between the serving agencies and residents. The staff also assists clients in completing a variety of assistance applications for different state, federal and private programs.
To provide adequate time to discuss your concerns, we request that you call our office to schedule an appointment. You may need to bring proof of residency and/or proof of income.
The Westbrook Social Services Department serves as a general referral source for essential services for Westbrook residents.
- Single men and women
- Disabled
- Elderly
- Families
- Homeless
- Students
- Veterans
Clients are assessed for eligible services and assisted with the completion of applications for State and Federal programs or referred to the appropriate agency (including, but not limited to) the following services:
Medicare Savings Plan (MSP) | Veterans benefits |
SNAP (Food Stamps) | Intake site for CEAP/CHAP State Energy Assistance (CRT-Operation Fuel -Eversource) |
Head Start | Homelessness Prevention Fund |
WIC | Emergency Town Food Pantry |
Care 4 Kids | Campership programs for children |
Husky - healthcare for children | Shoreline Soup Kitchens and Pantry |
Medicaid (Title 19) | OPM Renters Rebate program |
Saga (State General Assistance) | Salvation Army - Service Unit Extension |
Soldiers', Sailors', and Marines' Fund | Warm the Children |
Municipal Agent for the Elderly | Back to School Programs |
Veteran Service Officer | Information, Advocacy and Referrals |
Eversource - Utility Low Budget Worksheets, New Start and Matching Payment Programs | HES-IE – Free Home Weatherization Programs |
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Elizabeth C. Carpenter
CoordinatorPhone: 860-399-3090, ext. 1154
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Amber Shaw
Social Services AssistantPhone: (860) 399-3090 x1113
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Social Services
Physical Address
866 Boston Post Road
Westbrook, CT 06498
Mailing Address
866 Boston Post Road
Westbrook, CT 06498
Phone: 860-399-3090
Hours
Monday - Wednesday
9 a.m. - 4 p.m.
Thursday
9 a.m. - 7 p.m.
Friday
9 a.m. - Noon